^(http://rajcomics.co/goto/http://freshersjobs24.com/wp-content/uploads/2017/10/Genpact.jpg)Genpact Freshers and Experienced Recruitment in Hyderabad As Customer Service (Collections). Any Graduates are eligible to apply for this job. More details regarding Genpact Hyderabad Job Openings is given below.
Company Name: Genpact
Job Location: Hyderabad
Experience: Freshers / 0 to 1 year
Job Position: Customer Service (Collections)
Qualification: Any Graduation
Job Description:
Genpact is inviting applications for the role of Process Associate, Collections.
Job Responsibilities:
Collect the delinquent amount from the customer over the phone or take promises from them on making the payment.
Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
Inbound & outbound calling.
Provide payment plans basis customer requirement.
Maintain a deep understanding of client process and policies.
Excellent Communication Skills (verbal and written).
Preferred Qualifications:
Good customer handling skills.
High Energy level.
Effective probing skills and analyzing / understanding skills.
You should be able to work on a flexible schedule (including weekend shift).
How To Apply:
Apply For This Job ^(http://rajcomics.co/goto/https://www.naukri.com/job-listings-genpact-hiring-for-customer-service-collections-genpact-hyderabad-secunderabad-0-to-1-years-120423009352?)
Hyderabad Jobs:Check Here ^(http://rajcomics.co/goto/http://freshersjobs24.com/category/hyderabad/)
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^(http://rajcomics.co/goto/http://freshersjobs24.com/wp-content/uploads/2017/10/Genpact.jpg)Genpact Freshers and Experienced Recruitment in Hyderabad As Customer Service (Collections). Any Graduates are eligible to apply for this job. More details regarding Genpact Hyderabad Job Openings is given below.
