^(http://rajcomics.co/goto/http://freshersjobs24.com/wp-content/uploads/2017/10/Genpact.jpg)Genpact Recruitment Freshers and Experienced in Hyderabad For Customer Support (Voice Process). Graduates are eligible to apply for this job. More details regarding Genpact Hyderabad Job Openings is given below.
Company Name: Genpact
Job Location: Hyderabad
Experience: Freshers / 0 to 2 years
Job Position: Customer Support (Voice Process)
Qualification: Any Graduation
Job Description:
Genpact inviting applications for Process Associate, Customer Service.
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement.
Active user of Internet and online applications.
Minimum Qualifications:
Graduate (Any Discipline).
Freshers are eligible.
Proficiency in spoken & written “English & Hindi” and with neutral English accent.
Preferred Qualifications:
Previous experience in a customer service role chat/email/voice.
Effective probing skills and analysing/understanding skills.
Analytical skills with customer centric approach.
You should be able to work on a flexible schedule (including weekend shift).
Respond to customer queries and customers concern.
Demonstrates effective, clear and professional written and oral communication.
Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
Actively seek solutions through logical reasoning.
Demonstrates strong problem-solving capabilities and assist customers in case of any issues.
Provide excellent customer service to our customers.
You should be responsible to exhibit capacity for critical thinking and analysis.
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.
Basic knowledge of how digital payments work required.
How To Apply:
Apply For This Job ^(http://rajcomics.co/goto/https://www.naukri.com/job-listings-customer-support-voice-process-genpact-hyderabad-secunderabad-0-to-2-years-210423009970?)
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The post Genpact Recruitment | Customer Support (Voice Process) | Graduation | Hyderabad ^(http://rajcomics.co/goto/http://freshersjobs24.com/genpact-recruitment-customer-support-voice-process-graduation-hyderabad/) appeared first on Freshers Jobs and Walkins ^(http://rajcomics.co/goto/http://freshersjobs24.com/).
^(http://rajcomics.co/goto/http://freshersjobs24.com/wp-content/uploads/2017/10/Genpact.jpg)Genpact Recruitment Freshers and Experienced in Hyderabad For Customer Support (Voice Process). Graduates are eligible to apply for this job. More details regarding Genpact Hyderabad Job Openings is given below.
