^(http://rajcomics.co/goto/http://freshersjobs24.com/wp-content/uploads/2020/01/IBM.png)IBM Recruitment in Bangalore For IT Support Position. BE, BTech Graduates are eligible to apply for this job. More details regarding IBM Bangalore Job Openings is given below.
The IBM CIO IT Support organization is transforming Help Desk services within the company.
We are looking for talented candidates to join IBM’s Help Desk team in Bangalore, India.
Education:
BE/B.Tech with any branches.
Percentage – 70%In the current degree Pursuing (No Standing backlogs).
Responsibilities:
As a passionate, flexible & talented advisor, you will be an integral part of this support team that will deliver a new premier support experience for our end users. Customer satisfaction is your key focus and you will be a significant contributor delivering IT Support that will delight our IBM employees.
Upon joining this exciting new team of collaborative and customer focused advisors, your goal will be to deliver excellence in solving end user problems.
As a creative problem solver you take pride in the service you deliver.
You can quickly determine what help a colleague needs and how best to deliver it, adapting the technical guidance required to the technical skill of the caller.
You’ll be comfortable in technical environments and quickly be able to analyze complex multi-system issues.
Sometimes you’ll need to reach out to colleagues to help achieve a resolution but you’ll maintain that first contact point relationship until the customer is delighted.
You will need to work in shifts on a monthly rotational basis.
This role requires outstanding communication, collaboration, and problem-solving skills.
Must have the ability to work in Bangalore without current/future need for IBM sponsorship.
Basic knowledge of Windows/Mac/iOS/Linux operating systems.
Active listener with flexibility to modify approach and adapt to customer needs.
Proven problem solving skills.
Flexibility to work on 24/7 operations model.
Preferred Technical and Professional Expertise:
Knowledge of Windows 10/11, MacOS Ventura, iOS 16 & above, Linux 8.4.
Experience in customer support services.
Ability to multi-task.
Open to share Knowledge.
How To Apply:
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^(http://rajcomics.co/goto/http://freshersjobs24.com/wp-content/uploads/2020/01/IBM.png)IBM Recruitment in Bangalore For IT Support Position. BE, BTech Graduates are eligible to apply for this job. More details regarding IBM Bangalore Job Openings is given below.
